IT Infrastructure Specialist (Network, Cabling & Telephony)
POSITION OVERVIEW:
• Provides advanced system configuration administrative functions for the Enterprise IT infrastructure, including monitoring and tuning as well as resolving service incidents.
• Responsible for the design, installation and integration of IT Infrastructure throughout the Enterprise (Network Convergence, routers, switches, IPTelephony, etc).
• May provide supplemental support in designing and implementing Enterprise-wide strategic infrastructure solutions.
• Provides operational support for small to medium-sized IT Infrastructure projects and systems for Parsons, individual projects and GBUs.
• Executes the technical aspects of moderately complex and small infrastructure projects from concept and scoping through design and implementation; validates the delivered system to ensure that the project adheres to technical and quality standards.
• Evaluates systems currently in use to assess their effectiveness, to determine how well the infrastructure elements are meeting current and projected business needs and to recommend efficiencies, upgrades and modifications that will improve system use.
SPECIFIC RESPONSIBILITIES:
• Identifies scope, budget, resources and design necessary to install and integrate moderately complex IT Infrastructure, to include networking, cabling, telephony and virtualization.
• Develops technical solution designs and documents technical specifications.
• Provides ongoing system configuration administrative support to infrastructure systems.
• Monitors system operation, assessing current performance, response time and other measures.
• Regularly adjusts settings and operational elements to maintain optimum system responsiveness and performance.
• Identifies and resolves service incidents, issues, questions and problems with all elements of the infrastructure system.
• Provides input to IS strategic plans by giving recommendations to IS management and provides support in implementing specific infrastructure aspects of that strategic plan.
• Maintains an understanding of IT Infrastructure technologies, processes, methodologies and best practices.
• May apply this knowledge to recommend modifications, efficiencies, upgrades and enhancements for small to medium-sized infrastructure elements in order to optimize system use, to maintain the current level of functionality and to assure that the infrastructure continues to support Parsons business goals and objectives.
• Designs advanced system infrastructure configurations in response to identified needs and plans, identifying system options, risks and costs for the proposed configuration and options.
• May work with vendors, suppliers or contractors to install and implement small to medium sized infrastructure hardware or software.
Apply to Job